Ch. 1 Business activity

Ch. 2 Business objectives

Ch. 3 Sole traders, partnerships, social enterprises, franchises

Ch. 4 Limited companies and multinationals

Ch. 5 Public Corporations

Ch. 6 Appropriateness of different forms of ownership

Ch. 7 Classification of business

Ch. 16 Importance of good communication in business

Ch. 17 Barriers to communication in business


Ch. 18 Recruitment and selection

Ch. 19 Legal Controls Over Employment

Ch. 20 Training

Ch. 21 Importance of motivation

Ch. 22 Methods of motivation

Ch. 23 Organisation structure and employees

Ch. 24 Departmental functions


Ch. 33 Market research

Ch. 34 Importance of Marketing